Grace
The Lily Necklace
PACKAGING - Comes with signature Grace luxury box & Pouch.
PAYMENT METHODS - We provide Cash on Delivery in Pakistan, Bank Transfer, and Jazz Cash.
Care Instructions:
• Sterling silver can be worn in the shower and will not rust. Silver will oxidize naturally, use a gentle silver cleanser or a silver polishing cloth to clean and re-shine as needed.
• Store your jewelry pieces in an airtight container or a Ziploc bag whenever not in use to keep it from oxidizing quickly
May I cancel my order?
Custom made orders cannot be cancelled, and We accept order cancellation for only generic products that too before the product processed.
We cannot cancel the order if the product is already processed.
Exchange Possibility
Exchange is only Possible If the mistake relies on our side & if there is any damage or defect in the product. & if there is any issue in the size like if you receive any other size than selected.
Eligibility Criteria
To be eligible for a Exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to apply for Exchange
To start a return, you can contact us at 0334-3205874, If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you still find any difficulty Please contact our Customer services at gracepk.com@gmail.com to get the returned address.
We carefully inspect each piece to make sure it is in perfect condition before shipping. Please inform us within 3 days upon receiving the order if your jewellery is damaged due to delivery handling or faulty.
All orders will be dispatched within 10 business days after the purchase is complete As per standard shipping
PACKAGING - Comes with signature Grace luxury box & Pouch.
PAYMENT METHODS - We provide Cash on Delivery in Pakistan, Bank Transfer, and Jazz Cash.
Care Instructions:
• Sterling silver can be worn in the shower and will not rust. Silver will oxidize naturally, use a gentle silver cleanser or a silver polishing cloth to clean and re-shine as needed.
• Store your jewelry pieces in an airtight container or a Ziploc bag whenever not in use to keep it from oxidizing quickly
May I cancel my order?
Custom made orders cannot be cancelled, and We accept order cancellation for only generic products that too before the product processed.
We cannot cancel the order if the product is already processed.
Exchange Possibility
Exchange is only Possible If the mistake relies on our side & if there is any damage or defect in the product. & if there is any issue in the size like if you receive any other size than selected.
Eligibility Criteria
To be eligible for a Exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
How to apply for Exchange
To start a return, you can contact us at 0334-3205874, If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
If you still find any difficulty Please contact our Customer services at gracepk.com@gmail.com to get the returned address.
We carefully inspect each piece to make sure it is in perfect condition before shipping. Please inform us within 3 days upon receiving the order if your jewellery is damaged due to delivery handling or faulty.
All orders will be dispatched within 10 business days after the purchase is complete As per standard shipping